Learning communication lessons — the hard way

Learning communication lessons — the hard way

There was a time when we assumed our communication with internal and external audiences could be neatly compartmentalized. It was simple (we thought): One message for employees, another message for external stakeholders. Even in the pre-digital era, of course, that...
Alumnus voices the importance of empathy

Alumnus voices the importance of empathy

Kicking off the first stage of my professional career clashes with mixed feelings that emerged with the aftermath of Hurricane Maria in my hometown, Puerto Rico. Among all the anxiety that the current humanitarian crisis has unfolded, I’ve learned how invaluable...