by czangerl | Oct 13, 2019 | Trend spotting, Uncategorized
A couple of years ago, we posted the results of research that showed how the role of the Chief Communication Officer (CCO) has evolved during our era of digital disruption. While not many of us will work our way to the CCO level, we know that these rising expectations...
by czangerl | Aug 13, 2019 | Trend spotting
Mere weeks after Samsung unveiled its Galaxy Note 7, reports surfaced of the smartphone catching fire. Within a month of the device’s launch, the company recalled 2.5 million Note 7s, citing faulty batteries as the cause of the crisis. What started as a manufacturing...
by czangerl | Jul 5, 2019 | Trend spotting
There was a time when we assumed our communication with internal and external audiences could be neatly compartmentalized. It was simple (we thought): One message for employees, another message for external stakeholders. Even in the pre-digital era, of course, that...
by czangerl | May 26, 2019 | Trend spotting
My answer: You bet! Last February, CPS sponsored a Symposium on the Intersection of AI and Talent Strategy. What we learned both from experts who are tracking the trends and AI champions who are actually implementing AI initiatives is that these technologies are...
by czangerl | Apr 24, 2019 | Trend spotting
Surely, you’ve noticed the dwindling art of the conversation in your daily interactions? When is the last time you were in a line for coffee, waiting for an Uber, or standing in line waiting to board a plane without noticing that the majority of the heads in the line...
by czangerl | Jan 18, 2019 | Resources for alumni, Trend spotting
Today’s communication professional is tasked with many challenges, not the least of which is developing and maintaining a competitive skill set. As Egon Zehnder’s global head of the human resources and communication practice, Gizem Weggemans knows this to be true. In...